FAQ - Frequently asked questions

Where will I find CAD data?

First select a product (Norm) and then change to the tab "CAD-Daten" (CAD data). At this point you can choose the desired format and the related data.

All CAD data are provided free of charge.

As a new customer, how can I place an order?

Straightforward! Simply register here

When registering, please note that you need to specify your own password.
Once registered, you can place products in the shopping basket and send the order.

Can I also order as a private person?

Yes. Simply register as described above under item "As a new customer, how can I place an order?"

Will Ganter also accept orders from countries outside Germany?

Orders from abroad will be accepted, of course. Price quotations and deliveries will be made by the appropriate national agency.

How can I call Ganter to ask questions or place my order?

Our service lines are open from Monday to Friday from 7 a.m. to 5:30 p.m. Call us at:

+49 (0) 7723 6507 0  - we’d be pleased to help

I need on-site advice for an application. Can someone from Ganter come round?

No problem! You’ll find our field staff member for your region here.

How do I get my password for registering?

You specify your own password.

If you are already registered and have forgotten your password, click here and your password will be sent to your e-mail address.

I have forgotten my password. What now?

If you are already registered and have forgotten your password, click here and your password will be sent to your e-mail address.

Can you send by express delivery?

Articles with a green dot on the selection page can normally be delivered ex warehouse.

Our express service will dispatch orders within Germany received by 4:30 p.m. on the same day. It’s best to place your express order by calling us.

Service hotline +49 (0) 7723 6507-0